May 28, 2018
Our guest on this episode is Michael Osborne
Michael is currently the President and CEO at SmarterHQ
. Prior to that Michael was
the original head of sales at Bazaarvoice which he helped take from
$1m to a successful IPO.
During this episode we’ll hear from Michael on a number of
topics. While at Bazaarvoice, Michael implemented a creative
process to hiring high performing sales reps. He looked for
passion, intelligence and the ability to communicate.
One of my favorite parts is when Michael explains the creation
of the “Spartan” culture. and as you know Spartan’s fight to the
From a KPI perspective Micheal explains that the only KPI that
really matters is the closing rate.
Oh and by the way Michael's walk up song of choice is Don't
Stop Believing by Journey.