Aug 5, 2019
Our guest is Emilia
. Emilia is a partner at Winning by Design
helps companies to create growth driven customer success &
customer marketing programs that lead to expansion opportunities,
and reduce churn.
Emilia and I start the podcast discussing the evolution of
client success and how to successfully align with sales. We also
discuss the importance of customer on-boarding to ensure high
retention rates. Emilia recommends reading, “Never lose a customer
again: Turn any sale into a lifelong loyalty in 100 days” by Joey
But before we jump into the episode I want to thank our
I speak with a lot of founders, CEOs and entrepreneurs and
what’s top of mind for them is revenue growth and predictability.
As leaders we all need help growing our business and sometimes
working with an objective, unbiased, informed, tell is like its is
advisor can transform your business and accelerate your growth.
That is where Sales@Scale can help. S@S is the Go-to-market
B2B sales experts. We are your fractional CRO, advisor and sales
coach. If you’re serious about scaling your business then visit